Technical Implementation Consultant – Fintech Solutions 936 views

Objective

We are recruiting a consultant with experience in implementation of Fintech/banking solutions , likes of payments , risk management , payment security , AML solutions.

The ideal candidate must have decent experience in Unix systems , web servers, application servers, databases and additional knowledge of networking would be an added advantage.

Responsibilities Include:

Documenting all customer interactions using the company’s support documentation templates and systems

Adhere to the quality assurance and quality control processes for all offerings

Follow the training guides outlined by the team lead/manager

The assigned tasks will require working on night shifts, during holidays and weekends.

Capture, define and document customer technical and system parameter requirements remotely

The candidate will be trained on : Financial applications and systems; Other software Solutions on customer’s site in accordance with standard implementation processes(Including Readiness Check and Trainings)

Maintain a professional and customer focused approach in all customer interactions

Document all customer interactions to maintain continuity and follow up on open customer issues until resolution

Escalate customer issues to level 2 support when required

Support team lead and other team members as required

Provide recommendations on technology upgrades

Communicate all customer implementation and support interactions to team members

Recommend and participate in the development of a QA/QC process with the development team

Identify weakness / issue and recommend improvements in the company development process

Support newly developed solutions

Train implementation and support staff

Deliver product/service/solution training on an as needed basis

Plan Deployments and Technical Designs with Supervising Senior

Ensure timely completion of projects and deployments
Coordinate new technology vendor technical presentations as requested
Keep Support backlog on minimal level
Recommend improvements to customer communication and implementation and support processes and procedures
Keeps accurate and complete notes on all assigned tasks.
Work with managements to determine departmental priorities.
Maintain weekly reporting upon the request of his/ her superiors.

In order to qualify, you must have:

Minimum 3- 6 years’ experience specifically in the baking domain.

Strong knowledge of Microsoft SQL Server

Good hands-on experience in Apache Tomcat, IIS Server, IBM WebSphere or similar application servers

Foundation on networking or System administration

Demonstrated experience in implementation of solutions in the FinTech, Banking solutions Delivery and Professional Consultations space would be an added advantage

Qualifications:

Computer Science/ Engineering graduate from a reputable university.

Certifications (nice to have): windows, UNIX, MSSQL or Oracle

Proven track in software installation and troubleshooting.

Proven track in Networking, software installation and troubleshooting.

Demonstrated ability to develop skills, work effectively with the team dynamics, achieve goals and administer trainings.
Familiarity with data encryption, security, firewalls, networking modem technology.
Certifications: windows, UNIX, MS SQL or Oracle

To apply: Please submit your CV or email your CV to technology@terranovashrp.com