Showroom Host / Meeter-Greeter – Bilingual Female 1188 views

Job Profile: (Bilingual Female Only)

On behalf of our prestigious client our team is recruiting a confident and immaculately-presented individual with a professional telephone manner to join their customer-hosting Front-of-House team, as a permanent Meeter-Greeter.

We are looking for a confident individual who enjoys dealing with people both in person and over the phone. Previous Front of House reception or hospitality experience is essential.

This is a pro-active role where a tremendous first impression is critically important, from a polite and attentive welcome to walk-in customers to a timely, professional and helpful response to phone and email enquiries.

Duties include answering incoming calls and directing them to the relevant department in an attentive, helpful and welcoming manner, hospitality: warmly welcoming customers, colleagues and VIPs to the dealership and directing them in a helpful manner, maintaining the showroom’s point of sale material, handling incoming and outgoing post, plus other front of house / customer service duties in line with the remit.

Display a helpful, friendly and courteous attitude toward customers, visitors, and colleagues in line with the Showroom Customer Service Standards.

Provide clear and accurate directional information to help people find their destination.

Collect feedback from customers and visitors.

Keep the environment tidy and pleasant

Attend regular training sessions as required

KEY REQUISITES OF THE INCUMBENT:

Essential

Flexibility to work the required hours

Extensive previous experience in a busy reception or meeter-greeter role

IT literate: Intermediate skill level in Microsoft Outlook, Word and Excel

Must speak English and Arabic fluently

Desirable previous experience

Operating a telephone switchboard

Handling a computer-based messaging system

Polite and courteous at all times

With the ability to engage with a wide range of people

Comfortable taking the initiative to approach people and offer assistance

Enthusiastic in acquiring new skills.

As a result of the expected duties, particularly in regards to meeting and greeting customers, our preference will be for candidates that have operated recently as front-of-house receptionists rather than as office telephonists/administrators

A member of the Team will contact successfully selected candidates.

Ideal Age: 25 – 35 Years